Tarangnan Community Hospital — Clinical Laboratory

The NEQAS Cycle

Proficiency testing — treat it like a patient, submit it on time, learn from the score (LAB-QM-ANA-004 Figure 1).

INFOGRAPHIC IG-20
Source: LAB-QM-ANA-004
Version V0 — DRAFT

1 · Receive & test

Inspect the delivery condition of survey packages upon arrival.
Test EQA specimens within routine patient examination runs.
Results are transcribed and independently double-checked by a second technologist.
The CMT verifies results; they are submitted prior to the deadline.

✕ Never: do not refer PT samples to another laboratory, and do not discuss results with other participants.

2 · Scores come back

On receipt of the provider's performance reports, review the scores (F-QM-ANA-004-A-V0).
Decision: do the scores meet the established passing thresholds?

Passing: the CMT and Pathologist review the passing scores, and all technical staff are debriefed on the survey performance findings.

3 · Unacceptable — investigate

An unacceptable grade triggers an investigation within 30 calendar days.
Systematically evaluate: clerical · methodological · technical · pre-analytical / sample-handling errors.
Corrective and preventive actions are approved by the Pathologist.
Actions are monitored for sustained resolution.

Inspect on arrival

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Test like a patient

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Double-check + submit

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Review scores

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Pass: debrief · Fail: investigate ≤30 days